Normally, hotel guests receive services from human staff, but increasingly, robots are becoming an effective helper in the service industry. Robots that serve hotel guests are now a trend due to high safety and efficiency.

Hospitality robots working among us provide great convenience and high cost-effectiveness. The robots are engaged in check-in and check-out, information gathering, answering queries, greeting, information inquiry, interaction with hotel guests, etc., providing a better experience for guests.

• Check-in and check-out

  An impressive customer experience will be created by using robots in the hospitality. When it comes to the front desk experience, robots have taken over and are now helping in delivering exceptional service such as check-in, check-out and answering queries.

• Information gathering

  If you are new to a hotel, the hotel robots can respond to your queries and give instant answers due to their ability to search.

• Greater personalisation

  Humans may at times forget guest's faces and names, but robots can easily recognize faces and remember guest's names and preferences. Hospitality robots can note the preference of regular guests, and help the hotel's staff to store the preference of new guests for future use.

• Time-saving

  Human labour can be greatly saved using the hotel robots offering services including greeting, answering queries, recommendations, and other repetitive work for hotel guests. This enables hotel staff to spend enough time on doing other things.